RETAIL FUSION - Retail Management Certification
June 30, 2009
8:00AM - 10:30AM
A retail management course that gives you the edge to turn economy challenges into sales and sales into profit. Starting June 30, RETAIL FUSION is taking Minnesota by storm. Register for this 10-week certification course and take your business to a higher level. Win retail with >>>RETAIL FUSION!
Session Details
June 30 - Destination Nation
Survive and thrive in today’s economy. Learn how the economy has turned your retail location into a retail destination hot spot, and how you can take advantage of the economic climate to increase sales. This thought provoking topic is this year’s retail inspiration.
July 14 - Employee Powered <> Customer Centered
Keep your customers coming back! Customer loyalty is at the heart of every successful retailer. Learn how to empower your employees to be customer centered, by putting your customer’s best interest at the center of their decision making and problem solving. Employee Powered <> Customer Centered is customer loyalty at its best.
July 28 - The Power of Value Based Selling
Learn how to grow sales by teaching your team how to show customers the “total value” of your products and service, and why that value exceeds the competition. Value based selling provides customers with indisputable reasons that justifies their decision to purchase.
August 11 - Creating a Results-Based Vision
Create or refine your retail vision, and motivate your employees to increase performance. Learn how to speak with conviction and meaning, describe a compelling image of the future, show employees how their interest can be achieved and influence by effectively communicating your vision.
August 18 - Achieving Top Line Growth
Top line growth is the name of the game in retail. This is business acumen at its best. Learn how to see solutions in your revenue and margin, and how you can use your numbers to achieve the sales you want. Leave with tools and techniques for results-based goal setting and action planning.
September 1 - Coaching That Really Works!
Want to increase revenue? Employees are the engine of retail, and knowing how to coach them to excellence is a non-negotiable. Learn proven sales coaching techniques that guarantee revenue results. Start using coaching techniques that really work, and set your retail business a part from the competition.
September 15 - The Talent Edge
Retailers live for finding employees that increase sales, provide world class customer service and go above and beyond the call of duty. Get the tools you need to turn your employees into “A Players”, and learn how retailers nationwide are attracting and retaining the employees you want!
September 29 - Dynamic Team Meetings
Team communication will make or break your retail performance! Be the expert facilitator your retail business needs. Learn how to engage employees, and get results through clear and concise group communication that motivates your team to produce.
October 13 - Retail Leadership that Get’s Results
Leadership and management go hand-in-hand. Learn five leadership best practices that separate good retailers from GREAT retailers. Get the leadership techniques that are proven to increase sales and profitability, engage employees and keep your customers coming back.
October 27 - The Need to Know of H.R.
From the handbook to performance counseling, if you have employees you want to know “The Need to Know of H.R.”. Learn H.R. best practices, techniques for applying these best practices in your retail business, and the ramifications for not paying attention to legally required H.R. protocol.
Location
Minnesota Retailers Association
400 Robert Street North
Suite 1540
St. Paul, MN 55101
Price
$750